The Service

Maxim provides server space for it's clients for a fee with the express purpose of providing http content to the general public. In addition to this our clients may also receive email after taking the steps to set up the mail boxes and forwarding accounts. Users are permitted to access their web space via FTP or Frontpage to upload files to or from their web sites. In addition to this we may offer other services that relate to the selling for Internet server space. These services may change from time to time.

Cost and Payment for the Service

Current pricing information may be obtained from our website at http://maximwebdesign.com. By accepting this agreement you agree to pay the current rate for the service as indicated on the web site. Maxim processes all transactions in Australian dollars. You agree that Maxim has the right to debit the account that you use to sign up for the service until you cancel the service through the control panel, understanding that such cancellation is immediate. You agree that if payment is not paid for any reason by your bank or credit card company, that we will contact you via your email address and you will be given 5 days to respond. You agree that after this time your hosting account may be disabled until payment is made. You agree that any refunds to your account before or after termination whether by Maxim or by the client will incur a $10.00 charge. You agree that if you update your card information with Maxim a 200 cent ($2 AUD, equivalent to approx. $1.50US) pre-authorisation may be issued to yoour card. This is not a charge but a pre-authorisation that may show on an internet banking statement for up to 7 days. You agree that you cannot purchase 3 months free for any domain name (http://www.yourname.com) or subdomain (e.g. http://yourname.Maximsolutions.com/) more than once.

 

Refunds

Maxim will refund fees for web hosting accounts if the account is removed from the network and written notification (email) is sent to Maxim asking for the refund after the account has been cancelled through the control panel. This is paid pro-rata and there is a $10 fee for refunds.

 

Use of the Service

The use of any of our servers is to be bound by the terms of this agreement, the Maxim web site at http://www.maximwebdesign.com, and other information that is made available to you.

 

You may not in the use of the service break any state, local or federal laws. You agree that Maxim may remove any information that it finds or is reported to be unlawful. You also understand that Maxim may terminate your account if it feels that your information is unlawful. You may not in any way send unsolicited bulk e-mail, post to news groups in ways that do not conform with the rules of that group that can be traced back to our network, your website or you. By doing so you automatically terminate your service with Maxim. You may not abuse or threaten Maxim staff in anyway, and you may not display content from your website promoting SPAM, bulk email, illegal websites or illegal activities, abusive or hate websites.

Availability of the Service

The Internet is a complex network of equipment and for that reason the service may not be available to you at all times. Maxim will do everything in it's power to maintain availability however a certain amount of down time can be expected. In no way shall Maxim be held liable for any interruption in service for any cause. Should you not be able to reach your site please contact us at support@maximwebdesign.com.au to report the problem. Maxim will repair the problem as soon as possible.

 

Uptime Guarantee

Throughout our history Maxim has had well over 99.9% uptime of all services, however, If during a given month starting 1st of the month and ending on the last day of that month HTML pages on your site are unavailable for more than 0.1% of the time (approx. 45 minutes), we will credit your account pro-rata for each hour of downtime suffered during that month. Requests for credit must be in writing or via email, and include some proof of downtime (e.g. monitoring by an external site monitoring service).

Changes

The agreement and the service may change from time to time, any changes will be posted at www.maximwebdesign.com.au or on this page 30 days before you will be bound by the new terms.

 

Termination

Both Maxim and you have the right to terminate your service at any time. You can terminate your agreement with Maxim at any time by cancelling your hosting through the control panel.

Privacy

Maxim agrees not to provide any entity (corporate or individual) with any details about any past or present clients. This includes all contact details (e.g. emails, mailing address etc.).

 

Legal Action

Maxim cannot be held liable for any content posted by clients, or any damages you, your business or any other entity suffer as a result of downtime, loss of data including emails or termination of your account for any reason whatsoever. It remains the sole responsibility of the account holder to ensure they retain a backup of any and all data including emails. Any legal action must be taken in the city of Gold Coast, in the state of Queensland in the country of Australia.